I need to change/cancel my reservation!
We always redirect to the provider's web page to complete your booking, then you'll need to touch-base with the provider directly. Not sure who your provider is? You can go to the airline of your booking and get info on 24/7 support or check your credit card statements to see who charged your card.
When I click a deal on your site it tells me the price has gone up! What's up with that?
Because we're searching hundreds of other travel sites at once, sometimes there are accuracy issues from the information we're receiving from those sites. Either the site isn't updating their inventory with us, has given the wrong path or another traveler has booked the last available seat.
What is our refund policy?
Because we are a search engine, not a seller, we don't have a refund policy -- that's handled solely by the provider that booked your trip. Not sure what company to talk to? Check your credit card statement and/or email to locate your provider's information.
Do flight prices include Taxes and Fees?
All flight prices include applicable taxes and fees. Any exceptions to this are any optional fees like checked baggage or airlines that charge for seat selection, pet accommodations, etc. These types of add-ons will have to be arranged separately with your airline. Want to know what sort of fees an airline might charge? We got you.
Do flight prices include baggage fees?
Nope. You'll have to check out our Airline Fees page to see if your airline charges extra for checked bags or carry-ons (yes, that's a thing now).
Can I search for a flight for me and my child?
When searching for flights on, you can select the number of children and infant passengers via the passenger/class drop-down menu.
Can I book a flight for another person?
If you want to pay for someone else's flight, you can absolutely do that. However, you'll need to make sure that when you enter passenger details, the name you put on the ticket matches the traveler's ID exactly. A misplaced vowel could mean a one-way ticket to the can't-fly-today-zone. Also, be aware that many airlines charge a substantial change fee if any information needs to be edited after the ticket has been booked.
I'm looking to land-hop. Can I book a flight that goes to more than one city?
We've got you covered. When you're on the flight search page, select "Multi-City" below the search bar before you perform your search. This will allow you to search for a flight with multiple legs.